Publication Date

Spring 2015


A major insurance company currently utilizes HR partners to serve needs within the organization. A challenge of this is determining how to drive organizational optimization and measuring how effective HR initiatives are in accomplishing this goal.


Suggested Citation
Lee, G., & Heppner, S. (2015). What are the best processes for using metrics to ensure organizational optimization needs of our HR clients are being met?Retrieved [insert date] from Cornell University, ILR School site:

Required Publisher Statement
Copyright held by the authors.