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[Excerpt] Change is a phenomenon that is vital for growth and is constant in all settings. In the context of business, organizations continually change their strategies, culture, structure and processes in response to markets, technological advancements, and legislation. A recent study highlighted that 90% of change management programs fail, largely due to employee resistance and the lack of management support. However, when employees, human resources (HR) professionals and leadership are invested in change, it is 30% more likely to succeed. Therefore, everyone in the organization holds the responsibility to manage change with transparency and communication.


Suggested Citation
Merila, A. & Sotubo, E. (2019). How to best engage and excite all employees about HR system and process changes? Retrieved [insert date] from Cornell University, ILR School site:

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Copyright held by the authors.