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[Excerpt] With changes in the workforce demographics, global economy, and emerging technology, the role of the HR professional has already changed drastically and will continue to do so. The future of work in the digital age is upon us and work environments include an increasing plurality of means to get work done. This entails transformation and reskilling for HR professionals as they partner with business leaders to orchestrate effective human capital solutions. This also presents an opportunity for HR leadership to closely examine the competencies of their workforce and determine the what and the how of upskilling or reskilling to ensure the HR professionals at their company are equipped to contribute in this ever-evolving business environment. HR professionals will increasingly need to be agile, strategic contributors to the businesses they serve, thoughtfully engaged with employees throughout their lifecycle, and be well-versed in data analytics and technologies. With this in mind, it is essential for organizations to prepare now and create action plans for job displacement and reskilling of their workforce.


Suggested Citation
Hill, B. (2019). What is the competency model for HR professionals to prepare them to accept digital change in the HR function? Retrieved [insert date] from Cornell University, ILR School site:

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Copyright held by the authors.