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[Excerpt] The concept of inclusion is something that most people are familiar with. However, the term often lacks the specificity needed to address it analytically. So, before discussing how to build and measure an inclusive workplace, we will lay out a brief foundation around the what and why of inclusion. To define what, we have chosen to base our study around the following dimensions of inclusion:

●Satisfaction of individual needs within a group

●Feelings of belongingness and uniqueness

As for why, studies show that inclusion improves creativity and attracts talent. These factors can be tied back to business success through lowered human capital costs and increased competitive advantage due to innovation and workforce excellence.


Suggested Citation
Oakley, S., & Taylor, J. (2017). What indicators exist that lead to employees feeling included? Retrieved [insert date] from Cornell University, ILR School site:

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Copyright held by the authors.