Publication Date

Spring 2016


The digital age, also known as the information age, has loosened the traditional structures of the workforce. The creation of the knowledge economy has forced CHROs to reassess their future capabilities and job responsibilities. CHROs in the digital age should exhibit the ability to predict roles, cultivate learning, and drive change. In addition, HR professionals will need to adopt skills needed to thrive in the modern digital workforce. As the digital age evolves, CHROs must be proactive, not reactive, to successfully respond to the future of the workforce.


Suggested Citation
Zeng, M. (2016). What capabilities will be critical in the digital age for CHROs? Retrieved [insert date] from Cornell University, ILR School site:

Required Publisher Statement
Copyright held by the authors.