Publication Date

1-14-2019

Abstract

[Excerpt] It’s no longer a matter of WHETHER a crisis will happen or not, it’s a matter of WHAT TYPE it is and WHEN it occurs. An organization (and its union) that can manage and recover from a crisis demonstrates competence – the results can mean survival, growth, and profitability , which also means preserving and growing jobs while building reputations and trust.

Comments

Required Publisher Statement
© Cornell University. Reprinted with permission. All rights reserved.

Recommended Citation
Brown, N. J. (2019). Crisis management [Electronic version]. Ithaca, NY: Cornell University, Workplace Health and Safety Program.

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