[Excerpt] The increasingly senior federal workforce, and their anticipated retirement from federal service, continues to top the list of human capital concerns across government. The Federal Government needs the right mix of high performing information technology (IT) personnel, with the skills necessary to meet both current and future mission requirements. As the Baby Boomers in the federal IT workforce retire, many of their replacements will come from a new, younger generation of workers, the “Net Generation,” so-named by Don Tapscott in his 1997 book, Growing Up Digital: The Rise of the Net Generation (and its 2008 sequel, Grown Up Digital: How the Net Generation is Changing Your World), for being the first generation to have lifelong exposure to the Internet. This large, incoming generational wave is expected to bring a variety of new dynamics to the federal workplace. In order to manage the changing generational mix effectively, managers will need to reconcile the distinct, and sometimes conflicting, expectations, needs, and life experiences of their workforce and to establish a context for success that allows the strengths of each generation to shine.
Capturing the knowledge of the current workforce, and bracing for the institutional changes resulting from both a changing workforce and rapidly evolving technology, will present wide-ranging challenges for Chief Information Officers…