Publication Date



[Excerpt] The focus of this research was to help identify and analyse accessibility issues for disabled citizens living within the EU. In January 2011 the European Commission Vice- President, Viviane Reding, announced commitment to ‘working hard to get all the actors on board to make sure that products and services, public buildings and spaces become more accessible to all our citizens, and to this end we will launch a study to identify the issues at stake”.

This research forms part of that study and reports on the following:

  • The profile of people with disabilities
  • Difficulties encountered with accessibility (transport/buildings/communication technology/voting/websites)
  • General attitudes to accessibility for disabled people (accessibility means designing, building and adapting goods and services in such a way that people with disabilities can have access to them and use them like everybody else)
  • Opinions of how better accessibility of goods and services would affect the lives of disabled people and others with accessibility issues
  • How better accessibility of goods and services would affect opportunities for industry to sell products to
  • Willingness to purchase or pay more for products with accessibility for all as part of their design
  • Attitudes to policies and solutions regarding accessibility for disabled and elderly people.


Suggested Citation
European Commission. (2012). Flash Eurobarometer 345: Accessibility. Brussels: Author.