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[Excerpt] Human Resources has undergone a major transformation over the past three decades. Instead of solely pursuing a functional approach of delivering services, HR professionals now seek to develop and support the critical firm capabilities that drive business strategy. This shift indicates an important change in the way HR contributes to the achievement of an organization’s objectives. And yet responsibility for the older, functional aspects of HR still resides within the field, intertwining two components with considerable differences.


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Fowler-Guzzardo, E. M. (2010, April 28). Strategic HR: Outsource yourself? Cornell HR Review. Retrieved [insert date] from Cornell University, ILR School site:

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