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[Excerpt] Human Resources has only just begun to move past its transactional roots into a truly strategic and value-adding role. Popular television characters like Toby from NBC’s The Office have all but glamorized HR, leaving individuals with a somewhat negative perception of the Human Resources function. When you add to this the personal interactions that individuals have had in the past with small and strictly transactional HR departments, it is understandable that these negative perceptions exist. For critics and skeptics of HR, these observations constitute reality. However, this doesn’t have to be the case. This essay will explore how focusing on a more results-driven analytical approach, adapting to an evolving workforce, and increasing visibility within the organization will help HR better convey its value and continue to evolve at all levels of the company.


Suggested Citation

Lee, C. G. (2011, April 11). Forward-thinking: HR's path to imrpoving its worth. Cornell HR Review. Retrieved [insert date] from Cornell University, ILR School site:

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