Publication Date



This longitudinal study examined the impact of an information technology system on the job and employee attitudes in a parts distribution center for a Fortune 500 company. Data were collected prior to, during, and following the implementation of an automated information technology system. Results of both the within subjects (N=24) and between subjects (N=58) analyses indicated that the automated technology reduced motivational and increased mechanistic aspects of the job as well as reduced employee attitudes.


Suggested Citation
Wright, P. M., Kacmar, K. M., McMahan, G. C. & Jansen, K. (1997). Impact of information technology on employee attitudes: A longitudinal field study (CAHRS Working Paper #97-11). Ithaca, NY: Cornell University, School of Industrial and Labor Relations, Center for Advanced Human Resource Studies.