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[Excerpt] Every steward knows that it’s almost always better to work out problems with management informally, without having to resort to filing a grievance. And ever steward knows that if you do have to file a grievance, it’s better to win it at the first step than have to go through the headaches that come with moving higher up the food chain, or, even worse, risk leaving things in the hands of an arbitrator.


Suggested Citation
Margolies, K. (2003). Working it out [Electronic version]. Steward Update, 14(4).

Required Publisher Statement
Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.