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[Excerpt] Stewards who find they are getting nowhere with management on grievances might benefit from standing back a few feet and looking at the way they approach the process of actually presenting the grievance. Because having truth and justice and right and virtue and the facts on your side sometimes may not be enough, if your presentation needs work.


Suggested Citation
Margolies, K. (2003). Assertive grievance presentation [Electronic version]. Steward Update, 14(5). Retrieved [insert date], from Cornell University, School of Industrial and Labor Relations site:

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Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.