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[Excerpt] In this chapter we argue that it is necessary to create a fundamentally different patient safety template. Creating that template can produce impressive results. Maimonides Medical Center in Brooklyn has been successful at creating a safer hospital environment because it has involved both unions and frontline workers.


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© Cornell University. Reprinted with permission. All rights reserved.

Suggested Citation
Lazes, P., Gordon, S., & Samy, S. (2012). Excluded actors in patient safety [Electronic version]. In R. Koppel & S. Gordon (Eds.), First do less harm: Confronting the inconvenient problems of patient safety (pp. 93-122). Ithaca, NY: ILR Press, an imprint of Cornell University Press.