Demographic Diversity Can Enhance Trust Across Boundaries
Williams, M. (2009). Demographic diversity can enhance trust across boundaries. Retrieved [insert date] from Cornell University, ILR School site: http://digitalcommons.ilr.cornell.edu/reports/20/
“Trust Across Boundaries: Can a Team’s Demographic Heterogeneity Foster Dyadic Trust?” was presented at the 2008 meetings of the Academy of Management, Anaheim, CA.
In interorganizational project teams, diversity among team members undermines the experience of trust within demographically similar dyads but enhances the experience of trust within demographically dissimilar dyads.