[Excerpt] When the IAM's contract with Eastern was ratified on April 8, membership morale and self-confidence were at a high point. But labor relations in the airline industry as a whole were bad and getting worse.
Baicich, Paul J.
"Chapter 11: The Fall Crisis at Eastern,"
Labor Research Review: Vol. 1
, Article 4.
Available at: http://digitalcommons.ilr.cornell.edu/lrr/vol1/iss4/4