Collection includes documents from the International Labour Organization (ILO) and the North American Commission for Labor Cooperation.

The Key Workplace Documents series was established by Stuart Basefsky, an Information Specialist and Instructor at Catherwood Library and Director of the IWS News Bureau for the Institute for Workplace Studies (IWS). Content for the series is currently selected by librarians and staff of the Catherwood Library.

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Manuscripts from 2010

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Key Indicators for Asia and the Pacific 2010, Asian Development Bank

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Knowledge Solutions: Tools, Methods, and Approaches to Drive Development Forward and Enhance Its Effects, Asian Development Bank

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European Company Survey on Reconciliation of Work and Family Life, Federal Ministry for Family Affairs, Senior Citizens, Women and Youth

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Making Migration a Development Factor: The Case of North and West Africa, International Institute for Labour Studies

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Panorama Laboral 2010: América Latina y el Caribe, International Labor Organization

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Accelerating Action Against Child Labour, International Labour Office

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Demographic Aging and Employment in China, International Labour Office

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Extending Social Security to All: A Guide Through Challenges and Options, International Labour Office

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Global Employment Trends for Youth, International Labour Office

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International Labour Migration: A Rights-Based Approach, International Labour Office

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Maternity at Work: A Review of National Legislation, International Labour Office

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Women in Labour Markets: Measuring Progress and Identifying Challenges, International Labour Office

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World Social Security Report 2010-2011: Providing Coverage in Times of Crisis and Beyond, International Labour Office

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Demographic Ageing and Employment in India, International Labour Organization

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Global Employment Trends, International Labour Organization

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Labour and Social Trends in Viet Nam 2009/10, International Labour Organization

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Making migration a development factor: the case of North and West Africa, International Labour Organization

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Gender mainstreaming strategies in decent work promotion: Programming tools, International Labour Organization; Regional Office for Asia and the Pacific

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Did the financial sector profit at the expense of the rest of the economy? Evidence from the United States, Sameer Khatiwada and International Labour Organization

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Enriching Policy with Research, Arnaldo Pellini and Olivier Serrat

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Wage Continuation During Sickness: Observations on Paid Sick Leave Provisions in Times of Crises, Xenia Scheil-Adlung and Lydia Sandner

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A Primer on Corporate Values, Olivier Serrat

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A Primer on Social Neuroscience, Olivier Serrat

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A Primer on Talent Management, Olivier Serrat

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Bridging Organizational Silos, Olivier Serrat

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Crafting a Knowledge Management Results Framework, Olivier Serrat

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Design Thinking, Olivier Serrat

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E-Learning and the Workplace, Olivier Serrat

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Embracing Failure, Olivier Serrat

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Engaging Staff in the Workplace, Olivier Serrat

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Enriching Knowledge Management Coordination, Olivier Serrat

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Forestalling Change Fatigue, Olivier Serrat

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Harvesting Knowledge, Olivier Serrat

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Informal Authority in the Workplace, Olivier Serrat

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Leading Top Talent in the Workplace, Olivier Serrat

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Marketing in the Public Sector, Olivier Serrat

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New-Age Branding and the Public Sector, Olivier Serrat

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Seeding Knowledge Solutions Before, During, and After, Olivier Serrat

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Seeking Feedback on Learning for Change, Olivier Serrat

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Showcasing Knowledge, Olivier Serrat

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Social Media and the Public Sector, Olivier Serrat

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Sparking Innovations in Management, Olivier Serrat

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Sparking Social Innovations, Olivier Serrat

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Taxonomies for Development, Olivier Serrat

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The Critical Incident Technique, Olivier Serrat

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The Future of Social Marketing, Olivier Serrat

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The Perils of Performance Measurement, Olivier Serrat

Manuscripts from 2009

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Current Status and Evolution of Industrial Relations System in Bangladesh, Dr. Abdullah Al Faruque

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The Current Status and Evolution of Industrial Relations in Sri Lanka, Franklyn Amerasinghe

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Fast and Effective Change Management, Phillip Ash

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The Increasing Use of Portable Computing and Communication Devices and its Impact on the Health of EU Workers, European Commission

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Evolution of the Industrial Relations System in Pakistan, Sabur Ghayur

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2008 Labour Overview: Latin America and the Caribbean, International Labour Office; Regional Office for Latin America and the Caribbean

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Global Employment Trends: January 2009, International Labour Organization

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Collaborating with Wikis, Norman Lu and Olivier Serrat

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Writing Web Logs, Norman Lu and Olivier Serrat

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Conducting Effective Presentations, Peter Malvicini and Albert Dean Atkinson

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Disseminating Knowledge Products, Muriel Ordoñez and Olivier Serrat

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Panorama Laboral 2009: América Latina y el Caribe, Organización Internacional del Trabajo

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The Institutionalization of a Gender Approach in the Ministries of Labor of the Americas, Organization of American States

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Impact of the Financial Crisis on Finance Sector Workers, John Sendanyoye

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The Evolution of Industrial Relations in West Bengal, Ratna Sen

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A Primer on Organizational Culture, Olivier Serrat

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A Primer on Organizational Learning, Olivier Serrat

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Asking Effective Questions, Olivier Serrat

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Assessing the Effectiveness of Assistance in Capacity Development, Olivier Serrat

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Building a Learning Organization, Olivier Serrat

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Building Institutional Capacity for Development, Olivier Serrat

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Building Networks of Practice, Olivier Serrat

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Building Trust in the Workplace, Olivier Serrat

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Coaching and Mentoring, Olivier Serrat

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Conducting Effective Meetings, Olivier Serrat

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Dimensions of the Learning Organization, Olivier Serrat

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Distributing Leadership, Olivier Serrat

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Drawing Learning Charters, Olivier Serrat

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Drawing Mind Maps, Olivier Serrat

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Enhancing Knowledge Management Strategies, Olivier Serrat

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Exercising Servant Leadership, Olivier Serrat

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From Strategy to Practice, Olivier Serrat

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Glossary of Knowledge Management, Olivier Serrat

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Growing Managers, Not Bosses, Olivier Serrat

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Harnessing Creativity and Innovation in the Workplace, Olivier Serrat

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Improving Sector and Thematic Reporting, Olivier Serrat

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Leading in the Workplace, Olivier Serrat

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Learning and Development for Management, Olivier Serrat

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Learning from Evaluation, Olivier Serrat

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Learning in Strategic Alliances, Olivier Serrat

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Learning Lessons with Knowledge Audits, Olivier Serrat

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Managing by Walking Around, Olivier Serrat

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Managing Virtual Teams, Olivier Serrat

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Monthy Progress Notes, Olivier Serrat

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Overcoming Roadblocks to Learning, Olivier Serrat

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Social Network Analysis, Olivier Serrat

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Staff Profile Pages, Olivier Serrat

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The Five Whys Technique, Olivier Serrat

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The Most Significant Change Technique, Olivier Serrat

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The Roots of an Emerging Discipline, Olivier Serrat

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The SCAMPER Technique, Olivier Serrat

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Understanding and Developing Emotional Intelligence, Olivier Serrat

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Understanding Complexity, Olivier Serrat