Publication Date

May 1997

Abstract

This longitudinal study examined the impact of an information technology system on the job and employee attitudes in a parts distribution center for a Fortune 500 company. Data were collected prior to, during, and following the implementation of an automated information technology system. Results of both the within subjects (N=24) and between subjects (N=58) analyses indicated that the automated technology reduced motivational and increased mechanistic aspects of the job as well as reduced employee attitudes.

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Suggested Citation
Wright, P. M., Kacmar, K. M., McMahan, G. C. & Jansen, K. (1997). Impact of information technology on employee attitudes: A longitudinal field study (CAHRS Working Paper #97-11). Ithaca, NY: Cornell University, School of Industrial and Labor Relations, Center for Advanced Human Resource Studies.
http://digitalcommons.ilr.cornell.edu/cahrswp/152



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