Publication Date

July 2006


[Excerpt] There is a saying, "When all is said and done, more is said than done." Stewards who attend union meetings to decide how to handle and issue or grievance sessions with management probably agree. Why is it so difficult to get past the talk and make decisions, agreements, and well, get things done?


Suggested Citation
Margolies, K. (2006). Talking vs. Communicating [Electronic version]. Steward Update, 17(4).

Required Publisher Statement
Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.