Publication Date

9-2004

Abstract

[Excerpt] Lack of definition can make people confused, agitated and sometimes even hostile. These disastrous consequences are avoidable. Here are some examples that show how lack of definition can get in a steward's way — and what can be done about it.

Comments

Suggested Citation
Margolies, K. (2004). Making your goals clear [Electronic version]. Steward Update, 15(5). Retrieved [insert date], from Cornell University, School of Industrial and Labor Relations site:
http://digitalcommons.ilr.cornell.edu/articles/237/

Required Publisher Statement
Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.

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